Projects where I fixed messy workflows, untangled complex platforms, and enabled teams to work together better
Capital One
Enhancing Collaboration & Data Discovery
Improved collaboration across teams that led to redesigning the platform IA and navigation to make data easier to find. I led cross-team alignment and removed roadblocks, enabling the design team to deliver impact at scale.
Capital One
Streamlining Communication & Productivity
Launched a centralized notification system with personalized preferences that reduced workflow disruptions and boosted productivity. I championed prioritization and directed the design process end-to-end.
Capital One
Improving Data Governance & Audit Efficiency
Redesigned the ownership settings page to simplify data tracking and improve audit efficiency, achieving a 90% confirmation rate. I led UX/UI design through research, iteration, and close collaboration with engineering.
Povero’s
Building a Multi-Audience Retail Experience
Built a unified Shopify experience that gave boutique shoppers, salon professionals, and wig studio clients clear paths to the information and services they needed before launch. I led the brand foundation, content strategy, UX/UI design, and Shopify build from discovery through launch.
Platform & System Design UX/UI Design
Design Leadership & Strategy
World Bank
Visualizing Global Health Data
Developed a scalable visual system that transformed complex global health data into clear, actionable insights across 204 datasheets. I designed the system and reports while establishing long-term standards.
Virginia Lottery
Unifying the Brand Experience
Created a cohesive brand system across retail and digital channels to improve player engagement and sales. I facilitated cross-team collaboration and built alignment to ensure consistency and adoption.